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Everything you need to know about your Mahalo Cases orders.


Can I make changes to my order after it has been placed?

We try to dispatch your order as quickly as possible. If you decide you want to make changes to your order please email our Customer Experience team ([email protected]) and we will try to accommodate where possible. Please note that once an order

Where is my order confirmation?

Once you have placed an order, you should receive an email confirmation to the email address you provided. If for some reason, you did not receive this email, please check your spam folder before contacting our Customer Experience team.

What do I do if my order is missing?

All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact the appropriate couriers in order to in

Will you be restocking items that have been sold out?

Some of the items on our website sell out quickly, however, we regularly update our site so it's worth checking back. You may also enter your email address to be notified when a product is back in stock.